Administrator Support
Administrator How-To FAQs
- Why aren't my user's completions counting towards their Credential?
- I am a Supervisor - why are some people not showing up on my reports?
- How do I embed an image into a test question?
- How do I attach a custom certificate to an activity?
- How do you edit the user visibility options within credentials?
- How do I Add and Assign a Resource?
Administration Application Videos
- Best Practices Series: Credentials
- Best Practices Series: Reportable Components
- Best Practices Series: Activities Builder
- Best Practices Series: File Center
- Best Practices Series: Setting Up Supervisors
- TS Fire Academy Session 6: User Overview Video
TargetSolutions Check It™
- Equipment Barcode / QR Code Scanning
- Equipment Links and Documents
- Equipment Item Service Status
- Equipment Item Log
- Equipment Overview
- Setting Up and Using Units
Webinars
- Generate Reports Webinar - September 3, 2015
- Managing Workflows, Part II - October 22, 2014
- Florida Reporting - September 10, 2014
- JAC Overview - August 13, 2014
- Managing Curriculum for New Hires - July 9, 2014
- How to Effectively Utilize Your TargetSolutions Home Page - June 4, 2014
TargetSolutions Academy
- TS Academy - Building Custom Credentials (Quick Reference Guide)
- TS Academy Session 1: Managing User Profiles
- TS Academy Session 2: Utilizing Resource Applications
- TS Academy Session 3: Building Custom Activities
- TS Academy Session 4: Managing Assignments
- TS Academy Session 5: Building Custom Credentials
Assignments
- Assignments Overview
- Create New Assignments Overview
- Manage Assignments Overview
- Save and Assign Overview
- How to Assign an Outside Resource
- Completing Assignments Created Using Save and Assign
Generate Reports
- Summary of Report Types
- Aggregate Components Report
- All Assignments
- Assignments - Exception Report
- Assignments - Incomplete
- Assignments - Overdue Report
Manage Users
- What if a User has multiple accounts?
- How do I transfer a Users records from other organizations?
- How do I resend my users verification email?
- Manage Users Overview
- Adding Users
- Modify User Profile
Activities Builder and Completions
- Multiple Day Duration Component
- Mass Managing Activities
- Activity Archive Overview
- Reactivating Archived Activities
- Archiving Activities
- Add an Activity to a Credential
Manage Credentials
- Creating a Certified Credential
- Manage Credentials Overview
- Auto Renew Credentials
- Creating a Custom Credential
- Certified vs. Custom Credentials
- Create Topics and Build Curriculum
Course Library
- CAPCE Course Timers
- Where can I find course catalogs?
- Course Library Overview
- Review Courses and Descriptions
- Attachments
- Passing Grade
Custom Tests
File Center
- Updating Versions of Files
- Sharing File Center links with outside entities
- File Center Overview
- Guidelines
- Tips for Success
- Adding Files and Links
Community Resources
Manage Events
- Events Overview
- Create New Event
- Allowing Supervisors to Manage Events
- Manage Attendance
- Manage Enrollment
- Creating an Assignment for an Event
Communication Tools
- Administration Dashboard Overview
- Bulletin Board Overview
- Shift Schedule Builder Overview
- Forums
- Bulletin Board Customization
- E-mail Settings
Enterprise Sites
Miscellaneous
- CALFIRE JAC
- Reimbursements (CFFJAC and Community Colleges) Overview
- General Site Changes
- 2015 ISO Changes
- ISO Overview and FAQ
- Florida Fire and EMS Reporting FAQ