Administrator Support
Enterprise Sites
Administrator How-To FAQs
- How do you edit the user visibility options within credentials?
- How do I Add and Assign a Resource?
- How do I create a Custom Test?
- How Can We Log and Track Outside Training?
- How Do I Delete a User?
- How Do I Print My Users' Certificates?
Administration Application Videos
- Generate Reports Video Overview
- TS Fire Academy Session 1: System Overview
- TS Fire Academy Session 2: Manage Users
- TS Fire Academy Session 3: Generate Reports
- TS Fire Academy Session 4: Tracking Custom EMS Content
- TS Fire Academy Session 5: ISO Solution
Webinars
- Generate Reports Webinar - September 3, 2015
- Managing Workflows, Part II - October 22, 2014
- Florida Reporting - September 10, 2014
- JAC Overview - August 13, 2014
- Managing Curriculum for New Hires - July 9, 2014
- How to Effectively Utilize Your TargetSolutions Home Page - June 4, 2014
TargetSolutions Academy
- Building Custom Credentials (Quick Reference Guide)
- TS Academy Session 1: Managing User Profiles
- TS Academy Session 2: Utilizing Resource Applications
- TS Academy Session 3: Building Custom Activities
- TS Academy Session 4: Managing Assignments
- TS Academy Session 5: Building Custom Credentials
Assignments
- Assignments Overview
- Create New Assignments Overview
- Manage Assignments Overview
- Save and Assign Overview
- How to Assign an Outside Resource
- Completing Assignments Created Using Save and Assign
Generate Reports
- Aggregate Components Report
- Assignments - Exception Report
- Assignments - Incomplete
- Assignments - Overdue Report
- Column Descriptions: Assignment Information
- Column Descriptions: Credential Information
Manage Users
- Manage Users Overview
- Adding Users
- Modify User Profile
- Reset Passwords
- Create Supervisors
- How to Give Supervisors Appropriate Access to Oversee Users
Activities Builder and Completions
- Multiple Day Duration Component
- Mass Managing Activities
- Activity Archive Overview
- Reactivating Archived Activities
- Archiving Activities
- Add an Activity to a Credential
Manage Credentials
- Manage Credentials Overview
- Auto Renew Credentials
- Create a New Credential
- Certified vs. Custom Credentials
- Create Topics and Build Curriculum
- Delete a Credential
Course Library
- Course Library Overview
- Review Courses and Descriptions
- Attachments
- Passing Grade
- Course Timer
- Course Tags
Custom Tests
File Center
- File Center Resource Wizard
- Uploading New Versions of Files
- Sharing File Center links with outside entities
- File Center Overview
- Guidelines
- Tips for Success
Community Resources
Manage Events
- Events Overview
- Create New Event
- Allowing Supervisors to Manage Events
- Manage Attendance
- Manage Enrollment
- Creating an Assignment for an Event
Communication Tools
- Administration Dashboard Overview
- Bulletin Board Overview
- Shift Schedule Builder Overview
- Forums
- Bulletin Board Customization
- E-mail Settings
Miscellaneous
- Reimbursements (CFFJAC and Community Colleges) Overview
- General Site Changes
- 2015 ISO Changes
- ISO Overview and FAQ
- Florida Fire and EMS Reporting FAQ
- Virginia EMS Topics and Categories