When you run a Credential Summary Report , Credentials Report or Credentials - User Progress Summary Report, they will automatically generate based on the listed start and expiration dates for each user within the credential. In the case where you would like to see a previous cycle of information, you will need to make some minor modifications.
- Change the Credential dates to the previous cycle in which you wish to generate the data.
- Open the desired credential within Manage Credentials
- Then Mass Update the credential dates back to the time frame in which you need.
- You can also Add or Manage Individual User Credentials