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What does the Credential Status mean?

Running a Credentials Report will tell you your users' Credential Status.

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Active Status

  • The expiration date has either not yet passed, or there is no expiration date listed
  • There are still courses or activities that need to be taken, unless there are no assignments attached to the activity.

Inactive Status

  • An administrator has removed the user from the credential.
  • For more information, see the Inactive Credentials article

Expired Status

  • The expiration date has passed
  • This will not be affected by whether or not the requirements have been met

Complete Status

  • The expiration date has either not yet passed, or there is no expiration date listed
  • All courses or activities listed in the requirements have been completed. If there are no assignments attached to the credential, it will never show as Complete
  • Once the expiration date passes, the status will switch to Expired