Certified credentials are defined by TargetSolutions. These Credentials correlate with the Certification Tracker and cannot be altered – meaning courses cannot be deleted from them. However, activities created with the Activities Builder can be added to certified credentials. Also, administrators can add Alerts to these credentials and update User Information.
Custom credentials are created by administrators to track and maintain specific certifications – like drivers’ license expirations, etc. – that are not certified. These credentials can have any set of courses and/or activities an administrator considers necessary for the credentials.
Please see the following links for more information about Manage Credentials