User How-To FAQs
- How do I change my password?
- Supported Browsers
- How do I obtain my total training hours?
- Viewing Course Attachments
- How to remove an assignment that was self-assigned?
- My assignment will not mark as complete
- I cannot remember my password and/or username
- Why does my course have blank slides?
- How to remove automatically saved passwords on your phone
- Enrolling yourself into a Credential
- How to Find A Course Transcript
- Why did I receive an overdue assignment email for an assignment I completed?
- How can I print my certificate later?
- Why Can't I Check the "I have read and agree" Box?
- How do I validate my email with TargetSolutions?
- Why aren’t my Completions crediting towards my Credential?
- Where do I print my Credential Summary Report?
- Where did my credential go?
- How do I update my credential/license information?
- How do I Change My Email and Username?
- What is the timeout limit when taking a test?
- Why can't I refer to the course content during the exam?
- What should I do if I find an error or typo within the course?
- How does the course timer work?
- How do I set up TargetSolutions to remember my username/password?
- What do I do if I recorded my training incorrectly?