Why are my users unable to access TargetSolutions Check It™?

As a site Administrator you have the ability to assign specific permission roles to your Users within the TargetSolutions Check It™ system. However, when your Users access the TargetSolutions Check It™ for the first time they may encounter a login error like the one shown below. This can be resolved within your TargetSolutions Check It™ by changing a few simple permission settings, please see our step by step fix below.

Here's how to:

1. Access the TargetSolutions Check It™ from within your Administration tab.

2. Using the drop down for Users select Permissions.

3. Initial User Permission Role: (example: Firefighter)

• If your initial Users permission role already exists verify that the below is properly set within the permission role. To find out how to alter the role further click here.
  • Perform Apparatus Check is checked
  • Mange Apparatus is unchecked
  • Manage Department is unchecked
  • Manage Users is unchecked
• If the initial Users permission role does not exist you will want to create a new permission role by following the steps here and verifying that the below is properly set within the permission role.
  • Perform Apparatus Check is checked
  • Mange Apparatus is unchecked
  • Manage Department is unchecked
  • Manage Users is unchecked