How can I add or update a mass amount of new users?

In order to add or update a mass amount of users to your site, you will need to provide a roster to your Client Success Manager. Your Client Success Manager will then upload/update your users on your behalf. This information will need to include: First Name, Last Name, Email Address, Employee ID and any associated organizational categories within your site. Please send this list in an excel spreadsheet format. 

Note: If your organization does not use an employee ID, you may remove that column from the spreadsheet. 

Please see the following links for more information about Managing Users:

Manage Organization Overview

Manage Users Video – Overview

Adding Groups

Modify User Profile

Modify Organizational Profile

Create Supervisors

Modifying Groups

Adding Users to Organization Categories & Groups

How do I update my user's organization groups (rank, shift, station, etc)?