How to disable your pop-up blocker

To properly disable the pop-up blocker, please follow the instructions below, refer to the section of the browser you are using:

Firefox:

• On the upper right hand corner click the three line icon.
• From within the drop down select Options.        

• On the left hand tool bar select Privacy and Security.      

• Under the Permissions section uncheck the box associated with Block pop-up windows. 

Chrome:

1. On the upper right hand corner click the three dots in the upper right corner of your browser.

• From within the drop down select Settings.
• Within the settings list select Advanced.
• Within the "Privacy and Security" section select Content settings.
• Click on the Pop-Ups option. 

• If your pop-ups are currently blocked you will see Blocked (recommended) to allow pop-ups use the slide icon to Allowed. 

2. Under the settings list click System

• Select Open proxy settings.
• Select the Privacy tab.
• Within the section "Pop-Up Blocker" make sure the box associated with Turn on Pop-up Blocker is unchecked.
• Click OK or Apply to save your setting changes. 

 Internet Explorer:

• On the upper right hand corner select the gear icon.
• From within the drop down menu select Internet Options.

• Within the section Pop-Up Blocker make sure the box associated with Turn on Pop-up Blocker is unchecked. Click OK or Apply to save your setting changes. 

Safari (iOS):

• Launch Settings.
• Select Safari.
• Under the General section, select the toggle Block Pop-ups to disable (turn off) blocking of pop-ups. The toggle should NOT be green. 

Chrome (iOS):

• Launch Settings.
• Select Safari.
• Under the General section, select the toggle Block Pop-ups to disable (turn off) blocking of pop-ups. The toggle should NOT be green. 

Chrome (Android):

• Launch Chrome app.
• Select the three dots to the right of the address bar and select Settings from the drop-down menu.
• Select Site settings.
• Select Pop-ups and redirects.
• Select the toggle to disable (turn off) blocking of pop-ups and redirects.