To properly disable the pop-up blocker, please follow the instructions below, refer to the section of the browser you are using:
Firefox:
- On the upper right hand corner click the three line icon.
- From within the drop down select Options.
- On the left hand tool bar select Privacy and Security.
- Under the Permissions section uncheck the box associated with Block pop-up windows.
Chrome:
1. On the upper right hand corner click the three dots in the upper right corner of your browser.
- From within the drop down select Settings.
- Within the settings list select Advanced.
- Within the "Privacy and Security" section select Content settings.
- Click on the Pop-Ups option.
- If your pop-ups are currently blocked you will see Blocked (recommended) to allow pop-ups use the slide icon to Allowed.
2. Under the settings list click System
- Select Open proxy settings.
- Select the Privacy tab.
- Within the section "Pop-Up Blocker" make sure the box associated with Turn on Pop-up Blocker is unchecked.
- Click OK or Apply to save your setting changes.
Internet Explorer:
- On the upper right hand corner select the gear icon.
- From within the drop down menu select Internet Options.
- Within the section Pop-Up Blocker make sure the box associated with Turn on Pop-up Blocker is unchecked. Click OK or Apply to save your setting changes.
Safari (iOS):
- Launch Settings.
- Select Safari.
- Under the General section, select the toggle Block Pop-ups to disable (turn off) blocking of pop-ups. The toggle should NOT be green.
Chrome (iOS):
- Launch Settings.
- Select Safari.
- Under the General section, select the toggle Block Pop-ups to disable (turn off) blocking of pop-ups. The toggle should NOT be green.
Chrome (Android):
- Launch Chrome app.
- Select the three dots to the right of the address bar and select Settings from the drop-down menu.
- Select Site settings.
- Select Pop-ups and redirects.
- Select the toggle to disable (turn off) blocking of pop-ups and redirects.
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