What does the Credential Status mean?

As a user completes training material which is applied to a credential you may want to inquire on the status of the combined training. To do this you will want to run a Credentials Report which will provide you with the users credential status.

Active Status

• The expiration date has either not yet passed, or there is no expiration date listed
• There are still courses or activities that need to be taken, unless there are no assignments attached to the activity.

Inactive Status

• An administrator has removed the user from the credential.
• For more information, see the Inactive Credentials article

Expired Status

• The expiration date has passed
• This will not be affected by whether or not the requirements have been met

Complete Status

• The expiration date has either not yet passed, or there is no expiration date listed
• All courses or activities listed in the requirements have been completed. If there are no assignments attached to the credential, it will never show as Complete
• Once the expiration date passes, the status will switch to Expired