System Requirements
In order to run TargetSolutions successfully on your computer, please make sure you are up-to-date with the following system requirements:
Browser: Internet Explorer* v11+, Mozilla Firefox v50+, Safari, Google Chrome v50+
OS: Windows98+, Mac OS 9+, Mac OS X+
Cookies: Enabled
CSS: Enabled
Minimum Bandwidth: 1 Mbps
*Please note that Microsoft will discontinue support of IE11 effective August 17, 2021. After this date, only modern versions of Chrome, Edge, Safari and Firefox will be supported.
System Recommendations
Browser: Mozilla Firefox v67+,
Bandwidth: 1.5 Mbps to stream video
Other: Audio capabilities (speakers and/or headphones)
Whitelisting
You'll want to make sure that you can receive emails from support@targetsolutions.com. This is necessary in order to validate your email in our system, which is a required step when you first log in. You may need to whitelist targetsolutions as a valid sender in your spam filtering software. To do this, make sure that support@targetsolutions.com is listed as a valid email and targetsolutions and vectorsolutions are listed as valid domains. Below is additional information about our email server that might be required to perform the whitelisting.
Name: 185-90.rs.smtp.com
Address:
74.91.90.185
74.91.90.186
74.91.90.134
Aliases: targetsafety.smtp.com
Note: Do not use the 'Address" (i.e. 74.91.90.185) as the source name for white listing. You will need to use the symbolic (FQDN) of targetsafety.smtp.com.
TargetSolutions Contacts:
To ensure you receive important correspondence from your Account Managers and Support Staff it is highly recommended you add targetsolutions.com to the accepted senders domain. It may be necessary to add the primary mail gateway servers:
Name:
Office.targetsolutions.com
Targetsolutions.com.outbound10.mxlogic.net
Address:
69.43.205.76
208.65.145.95
Note: Do not use the 'Address" (i.e. 208.65.145.95) as the source name for white listing. You will need to use the symbolic (FQDN) of Targetsolutions.com.outbound10.mxlogic.net
TargetSolutions Check It™
To ensure that you're not blocking traffic from TargetSolutions Check It™, please make sure the following address is whitelisted:
checkitapp.targetsolutions.com
If you're in Canada, please make sure the following addresses are whitelisted:
checkitapp.targetsolutions.com
can.app.targetsolutions.com
Using TargetSolutions in a Restricted Environment
To use TargetSolutions with restricted internet access, you must allow access to these domains with the indicated ports:
Resource Access |
|||||
Item | FQDN | Outbound Ports | Provider | ||
1 | app.targetsolutions.com | 80 | 443 | 1935 | TargetSolutions |
2 | media.targetsafety.com | 80 | 443 | Amazon EC2 | |
3 | media.targetsolutions.com | 80 | 443 | TargetSolutions | |
4 | www.targetsolutions.com | 80 | 443 | TargetSolutions | |
5 | help.targetsolutions.com | 80 | 443 | Zendesk, Inc. | |
6 | s3.amazonaws.com | 80 | 443 | Amazon S3 | |
7 | cdn.targetsafety.com | 80 | 443 | Amazon Cloundfront | |
8 | trinilearn.hs.llndw.net | 80 | 443 | Trinilearn | |
9 | aicc.redvector.com | 80 | 443 | RedVector | |
10 | 208.111.155.129.sjc.llnw.net | 80 | 443 | LimeLight Networks (TriniLearn) |
Integration Information
The most up to date information regarding Web Service Application Programming Interface (API) for clients to use in order to access course and activity completion data from outside the TargetSolutions system can be found at the following location:
http://help.targetsolutions.com/entries/33374188-Training-Records-Web-Service
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