Whenever you view a web page, your web browser will store it in its cache. Clearing your internet cache and history can help your browser function more efficiently.
Internet Explorer 8:
Clear your cache and history in IE8:
- Select the Tools menu in the upper right-hand corner and choose Internet Options.
- In the section titled Browsing History, select the Delete button.
- Make sure Preserve Favorites website data is checked. Also check Temporary Internet files, Cookies and History.
- Click Delete.
- Restart Internet Explorer - Make sure you close ALL open windows.
Internet Explorer 9:
Clear your cache and history in IE9:
- Select Tools from the menu and choose Internet Options.
- In the section titled Browsing History, select the Delete button.
- Make sure Preserve Favorites website data is checked. Also check Temporary Internet files, Cookies and History.
- Click Delete.
- Restart Internet Explorer - Make sure you close ALL open windows.
Internet Explorer 10:
Clear your cache and history in IE10:
- Select Tools (via the Gear Icon) > Safety > Delete browsing history.
NOTE: You can also access this menu by holding Ctrl + Shift + Delete.
- Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
- You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
Internet Explorer 11:
Clear your cache and history in IE11:
- Select Tools (via the Gear Icon) > Safety > Delete browsing history.
NOTE: You can also access this menu by holding Ctrl + Shift + Delete.
- Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
- You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
Google Chrome:
Clear your cache and history in Chrome:
- Click the menu button in the upper right hand corner and select History. Or hit ctrl-H on the keyboard.
- Click the Clear browsing data.. button at the top of the page.
- Make sure the first option reads: Obliterate the following items from: the beginning of time.
- Check Browsing history, Cookies and other site and plug-in data, Cached images and files.
- Click Clear browsing data.
- Restart Chrome - Make sure you close ALL open windows.
Mozilla Firefox:
Clear your cache and history in Firefox:
- Select Tools from the menu and choose Options.
- Click the blue clear your recent history link.
- Make sure the first option reads: Time range to clear: everything.
- Check Browsing & Download History, Cookies, Cache, Active Logins.
- Click Clear Now.
- Restart Firefox - Make sure you close ALL open windows.
Safari:
Clear your cache and history in Safari:
- From the Safari menu, select Reset Safari.
- Check Clear history, Empty the cache, Remove all cookies, Close all Safari windows.
- Click Reset.
Please see the following links for more information about Troubleshooting:
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