You may receive an error message stating you have been logged out due to inactivity. This is caused by the privacy settings on your browser. To test your browser, visit http://www.browserhawk.com/showbrow.aspx.
This will check your browser to ensure that you have all of the capabilities necessary to operate our program efficiently. The areas you will want to look at are the following:
Browser type and version
Browser – Name of browser being used.
Full version – Version
System Details
Platform – Name of “OS”, or Operating System
Scripting Capabilities
JaveScriptVer – Version of JavaScript being used
(This can also be available under Java Information JavaVersion)
Browser Security
SessionCookies – “True” = Enabled, “False” = Disabled
Display and Layout
StyleSheets – “True” = Enabled, “False” = Disabled
Plug-In Information
Plugin_Flash – Version of flash being used
Please see the following links for more information about Troubleshooting:
Clearing Internet Cache and History
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