Administrators and users can retrieve their login information by using the Password Recovery Tool located on their login page. They can do so by either answering the secret question, which was answered during the registration process, or by having an e-mail sent to the e-mail address that TargetSolutions has on file.
Here's How To:
Select the password recovery option located on your organizations specific login page.
(Example of site specific URL: www.targetsolutions.com/mysitepath)
Select how you would like to recover or reset your password.
You will need to add the primary email address that is listed within your account.
If the entered email address is not associated with an account for your organization you will receive the below. If this message is received you will need select an available option or try another email address.
Note: your email address on the account may be a personal or business address. For business addresses please ensure that you are using the correct domain. Example: @targetsolutions.com
Via Answer a Secret Question:
Enter in the username on file. This can be either your username or email address set up by your site Administrator.
If the correct username is entered you will be prompted to answer one of your security questions.
Once the correct answer is submitted they system will prompt you to create a new password.
Note: If you have forgotten your username, you will need to contact your Administrator or click here to contact our Support team.
Please see the following links for more information about Login Troubleshooting: