When you run a Credential Summary Report , Credentials Report or Credentials - User Progress Summary Report, they will automatically generate based on the listed start and expiration dates for each user within the selected credential. In the case where you would like to see a previous cycle of information, you will need to make some minor modifications.
- Alter the Credential start and expiration dates to the previous cycle or cycle you wish to generate the data for.
- Open the desired credential within Manage Credentials.
- Then Mass Update the credential dates back to the time frame in which you need.
- You can also Add or Manage Individual User Credentials.