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Notifications

The platform features a prominently displayed and eye-catching Notifications system that alerts administrators and users when an upcoming task or event has become urgent and needs immediate attention. The Notifications system icons – one for users and one for administrators – are located along the very top of the website and can be clicked on from any page in the platform. Administrator notifications are bundled by item (Pending Validation or Credential Alerts).

Here are the different types of notifications that users will see:

Credential Alert: These are set by administrators and provide users with an expiration alert when a credential is set to expire in a specified amount of time.

Event Creation: If an event has been made available to that user, they will get a notification upon the event’s creation.

Event Edit: When the details of an event have been edited, the user will get a notification informing them of the changes.

Course Due: On the day a course has become due, users will receive a notification alerting them if they have not already completed it.

Custom Activity Due: On the day an activity has become due, users will receive a notification alerting them if they have not already completed it.

Comment from TargetSolutions: Notifies users when an employee from TargetSolutions has responded to a course comment or suggestion.

Validation Rejection: Users are notified when a validation has been rejected. The alert will give users instructions for correcting the issue.

Activity Recorded: Users are notified when an activity has been recorded as complete on their behalf.

 

Notification administrators will see:

Administrator Credentials: Administrators are notified when an alert meets criteria specified in the custom alerts area of Credentials Manager. Administrators can set these alerts for credentials, courses, activities, or any other item they wish. 

 

Please see the following links for more information about Communication Tools:

 

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